ʻUpena Strategy
Learn · August 14, 2026

OTAs Are Bidding on Your Brand Name. Here’s What It Costs You

Search your company name. If the first result is a platform ad, you are paying commission on guests who were already yours.

Run this test now: search your company’s exact name in a private browser window. For a large share of Hawaiʻi operators, the first result is an ad — and the ad belongs to a booking platform.

What is actually happening

The guest read your reviews, heard about you from a concierge, or took a friend’s recommendation. They searched your name to book. The platform bought the top slot on that search, the guest clicked it, and the booking now carries 25% commission — on demand you created.

The economics of defending your name

Brand-defence search is the cheapest advertising an operator can buy. Clicks on your own name typically cost a dollar or two, because the ad is maximally relevant. Compare that with the commission on a single defended booking and the campaign usually pays for itself in the first week.

You created the demand. The only question is who collects it.

How to start

  • Claim exact-match keywords on your business name and obvious misspellings.
  • Point the ad at a booking page that converts in a few taps — not your homepage.
  • Track defended bookings separately, so the channel proves itself.

This is the first campaign we build in every paid media engagement, because it is the one with arithmetic nobody can argue with.

Naholowaʻa Gramberg
Naholowaʻa Gramberg

Runs Walk Honolulu, his own tour company — and pays the same commission you do. The whole story →

The next step

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